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We will make visits to all listings that cross the thresholds and make a visual inspection from the ground.

For occupied listings, we will provide an informational page you can share with the owners to explain the process.

We will provide photographs with initial documentation of any storm damage to the roof and any evidence of hail impacts on downspouts, screens, and window frames.

Based on any damage found, if there is indication that the damage may warrant a claim, the homeowner gives us authorization to pursue a claim on their behalf.

Signing a contingency agreement makes us the contractor of record on the claim and we will take it from there, handling all interactions with the insurance company, the homeowner merely has to redirect all emails and phone calls to us.

We will conduct a professional full roof inspection, wearing protective shoes, and document all damage found in comprehensive detailed photographs.

We will call in the claim to the insurance company.

The homeowner may have to join a three-way call to confirm the claim.

We will provide thorough evidence of damage to the insurance company.

We do not open claims unless the damage meets or exceeds industry guidelines for a legitimate claim. If we open the claim, we will see it through to completion.

We will manage all interactions with the insurance company, the homeowner does not need to be present for any adjuster meetings, just forward all communications from the insurance company to us.

We will shepherd the claim through to completion, even up to and including taking the insurance company to court if necessary to get legitimate claims approved.

Update your listing with "New roof pending! Insurance claim in process."

Include the insurance deductible in closing if the home sells before the claim is approved or the new roof is complete.